Agrees to all terms and conditions listed on Rental Agreement including authorization for credit card charges. 2-way Radio Rentals and USA GSM Phone Rentals are not subject to any airtime usage charges or terms. Phone Usage Notes
Usage is metered on phone in whole minutes. Billing begins when you press SND/Talk/Transmit and stops when you press END. No credit will be given for static or dropped calls. Although Meter reading denomination provides an estimate of usage, Carrier detail is used for accurate billing. Direct dial, 1+Continental US long distance is included where service is available. 4Satellite Phones assumes all equipment and service is in good working condition unless we hear otherwise from the client at the beginning of the rental period.
Phone Coverage Notes
Although wireless signal coverage is extensive, it is not continuous across the entire U.S. It is the client’s responsibility to see to it that all equipment is packaged and returned properly and in a timely manner. Customers renting USA GSM Phones are responsible for providing international SIM card and verifying coverage with their carrier. Please read item #5 on the Terms and Conditions.
Optional Theft Protection
Accepting Theft Protection at $2.00 per Phone per day limits your liability for a stolen phone to ½ the replacement value as listed under Equipment Replacement Costs . This protection applies to the phone only and does not cover accessories, manuals or airtime. Theft Protection for Radios at $1.00 per day. For theft protection to be in force, order form must designate theft protection and the rental agreement must be initialed.
Phone Per Minute Rates - USA Phone Rental
Usage rates are detailed on order form. Although Meter reading denomination provides an estimate of usage, Carrier detail is used for accurate billing. Minutes are rounded up and calculated by Carriers in the following way: A) Starting when Send is pressed to initiate the call until the call is terminated, B) when you accept the call until the call is terminated, or C) length of time a caller spends leaving a message. Phone Rental Rates - USA Phone Rental
$4 per day. Number of days is computed from the day after the phone leaves our office through the day it is received in our office.
Phone Rental Rates - USA GSM Phone Rental
$50 per week or $150 per month. Number of days is computed from the day after the phone leaves our office through the day it is received in our office.
Radio Rental Rates
$5 per day for each Medium-Range Radio and $6 per day for each Long-Range Radio. Each Accessory costs $1.00 per day.
Delivery Charge
Client chooses shipping carrier and the cost associated with delivery from on-line phone reservation form. Typical domestic USA charges for 1 phone range from $10 to $35 depending on carrier and speed of delivery. Orders submitted Monday through Friday must be received and processed by 3 pm EST deadline for same day processing. Saturday Orders have a 12 pm EST deadline for same day processing. Orders received after the deadline will be processed the next day.
Credit Card Deposit
Prior to dispensing the phone, a $250 phone charge will be charged for each unit on the provided credit card. This charge will be considered an equipment and service deposit and Customer's charges will be netted against this deposit 15 to 90 days after the equipment is received at 4Satellite Phones's offices. Additional services or equipment may incur additional deposits. An additional deposit of $25 per phone may be charged if international calling is requested. For Radio rental, a $150 deposit will be charged for each Medium-Range unit and $200 for each Long-Range Radio.
Equipment Replacement Costs
Ranges for replacement costs for 4Satellite Phones's equipment are as follows: Phones $250-$500. Batteries $50-$150. Overnight Charger $80-$80. Rapid Chargers $40-$80. DC Adapters $30-$50. AC Adapters $15-$40. Phone Manuals $5 to $10. Data Cables $100. Headsets $30-$80. Holsters $20-$30. Radio replacement costs are as follows: Medium-Range Radio $150, Long-Range Radio $200, Accessories $30 each.
Credit Card Authorization
Client authorizes 4Satellite Phones to process credit card vouchers in client's name and pay for all charges incurred under the terms and conditions of this agreement. Client has read contract, understands and agrees with all terms and conditions and indicates so by completing the on-line application and signing this rental agreement.
Sales and Use Tax
All charges are subject to Sales and Use Tax at prevailing rates - currently 7%.
4Satellite Phones(c) Rental Agreement Terms and Conditions
1. TERMS - "Client" refers to person signing agreement and any other party(s) involved. 4Satellite Phones rents client equipment identified within agreement and in consideration thereof client agrees to the following Terms and Conditions. All clients are completely liable for all charges. Faxed signature on agreement serves as an original signature with all rights thereof enforces. Presentation of false, fictitious or misleading identification or information is an intention to commit larceny and/or fraud. By signing this contract, client agreed to all charges and all terms and conditions as stated. Agreement is not assignable and it constitutes entire agreement between 4Satellite Phones and client. There are no other representations, conditions, warranties, guarantees or collateral agreements, expressed or implied, statutory or otherwise, concerning rental equipment, its use, or this agreement, other than set forth herein. Agreement between client and 4Satellite Phones is governed and interpreted by the laws of Delaware. Client will redeem and hold 4Satellite Phones harmless from and against all claims, loss, liability for any direct, special or consequential damages as a result of client's use, custody, control, possession, and operation of equipment. Rental equipment will remain property of 4Satellite Phones. Client acquires no rights other than temporary use. During rental period no change in service, repair service or replacement part is authorized without written approval from 4Satellite Phones. Operation of any radio transmitting equipment, including cellular telephones, may interfere with the functionality of inadequately protected medical devices. Consult a physician or the manufacturer of the medical device if you have any questions. Other electronic equipment may also be subject to interference. Do not drive vehicles while operating a wireless phone.
2. CANCELLATION - If the order is canceled after agreement is signed, but before equipment is shipped, a $25 or 20%, whichever is greater, cancellation fee may be imposed. If rental is canceled after equipment is shipped, contracted rates will apply until equipment is received at 4Satellite Phones. Client is responsible for equipment, including any usage charges or other charges incurred, until equipment is received complete at 4Satellite Phones. 4Satellite Phones is not liable for direct, special or consequential damages as a result of equipment, performance or use of equipment including claims based on failure to honor a telephone reservation requested by client. 4Satellite Phones may terminate agreement without notice to client at any time.
3. BILLING - Charges including rental, usage, shipping, and tax can be due and payable anytime during or after the rental period. Interim billing arranged on rentals more than 30 days. If not, usage can be billed weekly for daily or weekly rental charge at the contracted rate plus an estimated rate of minimum minutes for the plan selected by the customer on the on-line order form. Use of credit, prepaid/debit or any type of calling cards to make international or domestic long distance calls will also incur cellular airtime charges at the contracted per minute rate indicated on this agreement. Client will be billed on a delayed basis for any charges 4Satellite Phones becomes aware of after our final billing. Customer's submission of order and signed rental agreement is Customer's acceptance of rental and related rental, usage, shipping, tax and other charges. Charges placed on credit card are considered non-refundable charges although customer's final total charges will be netted against all credit card charges and charged or credited to Customer's card as appropriate. Final invoicing and charges or credit may be processed up to 90 days after the rental unit is received by 4Satellite Phones to insure complete billing. All clients subject to final credit card billing. Clients must notify 4Satellite Phones if credit card is lost or stolen and provide replacement credit card number for billing. House account terms are net 10 days. Any delayed payment may incur finance charges of 2% monthly (24% annum) until 4Satellite Phones receives full payment. Client's miscellaneous charges: return check charge $50, credit card reversal charge $50. Client agrees to pay all costs incurred in recovering equipment or collecting moneys owed 4Satellite Phones including reasonable attorney's fees, collection fees, court costs, interest and other equitable relief a court deems appropriate.
4. WIRELESS PHONE USAGE - may be estimated by reading all cumulative non-reset meters on equipment. Actual usage for billing will be determined by the Carrier bills. No credit given for dropped, static, incomplete or busy calls. By written request, a call detail listing of all numbers called is available 90 days after client's rental end date ($25 minimum). Client agrees payment of usage charges will not be withheld pending receipt of call detail. Although quoted rates include domestic USA long distance roaming additional charges are billed as follows: user service (900, 976, 411, etc.), operator assisted toll calls incurred in some cities billed to client at 150% of actual charges. Direct dialed one-plus continental U.S. long distance, where available is included in the usage rate.
INTERNATIONAL: International long distance calls placed on the wireless phone are determined by the usage as recorded by our international carrier. When international calls are made using our service, the balance decreases from the initial amount loaded (typically $25) until it reaches $0 and the customer requests a recharge. If customer does not request additional international usage to be load onto phone, customer will be charged only for their usage. If customer requests additional international usage to be loaded onto phone (when ordered or during rental), requested additional usage is prepaid and will not be refunded; additional charges may be immediately placed on provided credit card for this prepaid usage. When international calls are made using a pre-paid calling card the only wireless phone charge is for airtime.
5. SERVICE - Wireless service is not continuous. 4Satellite Phones uses wireless service providers throughout the United States and makes no warranty, express or implied, as to merchantability, fitness of equipment for a particular purpose, call quality or usefulness of wireless phone service. Quality of wireless signal, especially inside buildings, will vary. Client expected to have prior basic operational knowledge of equipment being rented. Contact 4Satellite Phones immediately if there is an equipment or service problem. If 4Satellite Phones does not hear from client at beginning of problem period, Customer agrees that all equipment and service is working and all charges remain valid and approved by Client. Customer agrees to provide 4Satellite Phones details of problems and time necessary to troubleshoot and determine solution. Customer agrees to work in tandem with 4Satellite Phones to solve problem. Customers renting USA GSM Phones are responsible for providing international SIM card and verifying coverage with their carrier. Customers may choose optional services or products via the order form and agree to pay rates documented on order forms.
6. EQUIPMENT LOSS/DAMAGE - Client must notify 4Satellite Phones immediately if equipment is lost or stolen. Lost or stolen equipment during client's rental period, regardless of circumstances, must be reimbursed by Client to 4Satellite Phones at the full amount listed on info sheet. Client has 24 hours from date of theft to provide 4Satellite Phones with a copy of written police report and full replacement cost due for each unit not returned. If client signs for "Theft Protection" (optional), half of value listed on enclosed info-sheet per stolen unit is payable to 4Satellite Phones, however full value is payable if claims are due to unexplained loss or mysterious disappearance, war, revolution, rebellion, illegal or dishonest acts, fraud, or confiscation by any government or public authority. In all instances, client agrees to pay rental charges and usage until written notification and police report are received by 4Satellite Phones. In all cases, client is responsible for all usage charges billed to phone up to and including date 4Satellite Phones received written notice from client of equipment loss and serial number is deactivated by carrier. Missing equipment returned after seven days of claim of loss will incur the greater of 20% restocking charge, equipment rental rate or $50 per unit minimum. Client charged replacement cost for damaged equipment. If Customer ships or requests shipping of phones in or out of the USA for any reason, Customer accepts responsibility for the equipment and will pay the greater of rental rates or replacement cost if equipment is not returned for any reason including but not limited to shipping carrier or custom's loss or damage.
7. EQUIPMENT RETURN - Using enclosed airbill "as is" will end client's rental as of date equipment is received at 4Satellite Phones's office in Atlanta, GA. Client is responsible for all equipment packaged properly and returned timely. Should client return equipment using means other than enclosed pre-assigned airbill, client is liable for any equipment damage and daily rental charges while in transit. Changes in delivery service level at client's expense.
I certify I have read and agree to all the terms and conditions including the authorization to charge my credit card per the rates chosen on this form and/or the on-line application.
© 4Satellite Phones - 2001